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Customer Service Representative

Swoyersville, PA 18706

Description

Leggett & Platt is looking for a Customer Service Representative who will accurately process customer orders and ensure timely and complete shipments.

Primary Duties

  • Take customer orders via phone, fax, email, or electronic data input (EDI).
  • Understand & practice the Streamline Shipping Process.
  • Coordinate with manufacturing locations and review all elements of order fulfillment from order entry to invoicing to ensure customer expectations are met.
  • Manage customer experience by clearly communicating any issues that might impact our ability to meet customers’ expectations in terms of product, delivery, documentation & other critical measurements.
  • Send confirmations to the customer via phone, fax, email, or EDI.
  • Maintain customer price files.
  • Notify required personnel of any special orders.
  • Assist the billing process to verify inventory as complete & correct.
  • Issue Credit Memos to customers when necessary.
  • Maintain RMA (Returned Material Authorization) Log.
  • Keep customers informed on any changes or problems.
  • Continue education on product line.

Qualifications

  • Excellent computer skills.
  • Proficiency in Microsoft Outlook, Excel, Word.
  • Basic familiarity with logistics and Import/Export a plus.
  • Excellent communication skills.
  • Good math and verbal skills.
  • Must work well in a team and promote a positive working relationship with coworkers, internal departments, and customers.
  • Previous office experience (customer service preferred).
  • High school diploma or equivalent.

We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, paid vacation, holidays, personal time, and retirement. Pre-employment drug test required. Starting salary is commensurate with experience. Since 1883, Leggett & Platt has been creating a wide variety of innovative products that can be found in most homes, offices, and automobiles. Today our growing company consists of 22,000 employee partners in over 120 manufacturing facilities in 23 countries. We're not just hiring; we're building a better company.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

How to Apply

To begin the application process, click the link below to send us a message.

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Line Assembler

Georgetown, Kentucky 40324

Description

Line Assembler responsibilities include safely assembling and packaging adjustable bed bases to meet the customer's satisfaction in an efficient and organized manner, as well as assembling bases to the correct bill of material (BOM) or route sheet and Quality Inspection Plans. Additionally, Line Assemblers make any necessary repairs to products; assist in keeping documentation and tags organized; initiate action to prevent the occurrence of any nonconformity related to product, process, and the quality system Identify; and record any problems relating to the product, process, and the quality system.

Medical, dental, vision, and life insurance available after 90 days of service.

Wages start at $14/hour (max $18.50/hour).

How to Apply

Applicants may apply in person Monday through Friday from 8:00 AM to 5:00 PM at 108 Summer Court, Georgetown, KY 40324, or click the link below to send us a message.

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Comfort Core Operators

Rensselaer, Indiana 47978

Available Shifts

Must be available for night shift (6:00 PM to 6:00 AM)

Description

The Comfort Core Operator responsibilities include operating coilers and assemblers to produce comfort core units. We are seeking applicants who are mechanically inclined and able to operate a forklift. Applicants must pass a mechanical aptitude test, company given forklift test, and drug screen to be eligible for employment.

Wages start at $19.42/hour, plus $1.00/hour night shift premium.

We offer benefits upon completion of a successful introductory period, including competitive medical, dental, vision, disability, life, prescription, pension, 401k, discount stock plan, holiday, and paid vacation.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

How to Apply

Applicants may apply Monday through Friday from 8 a.m. to 3 p.m. at 1132 N. Cullen St., Rensselaer, IN 47978, or click the link below to send us a message.

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Floater

Kouts, Indiana 46347

Available Shifts

Applicants must be able to work weekends, as well as the following shifts:

  • 11:00 PM to 7:00 AM
  • 7:00 AM to 3:00 PM
  • 3:00 PM to 11:00 PM

Description

The Floater job responsibilities include driving forklifts, operating various pieces of machinery, and other general labor duties. We are seeking applicants who are quick learners, punctual, and willing to work various shifts.

Wages will start out at $16.42/hour.

How to Apply

Applicants may apply in person Monday through Friday from 7:00 AM to 4:00 PM or click the link below to apply online.

Apply Now »

Maintenance Electronics Technician

Kouts, Indiana 46347

Available Shifts

Applicants must be able to work Monday through Friday from 7:00 AM to 3:00 PM, as well as every other Saturday.

Description

The Maintenance Electronics Technician responsibilities include troubling shooting electrical issues, maintaining the electrical component supply, as well as taking ownership of the overall operation. We are seeking applicants who are capable of reading ladder logic & symbols, proficient in interpreting electrical & electronic schematics, and have general knowledge of drives & PLCs.

Wages for this position start at $35/hour based on knowledge and experience.

How to Apply

Applicants may apply in person Monday through Friday from 7:00 AM to 4:00 PM or click the link below to apply online.

Apply Now »

Maintenance Personnel

Kouts, Indiana 46347

Available Shifts

Applicants must be able to work any day of the week for the following shifts:

  • 11:00 PM to 7:00 AM
  • 7:00 AM to 3:00 PM
  • 3:00 PM to 11:00 PM

Description

Maintenance Personnel responsibilities include repairing and troubleshooting plant issues, performing preventative maintenance, and other general maintenance work. We are seeking applicants who are mechanically & electrically inclined, capable of welding, among other maintenance duties.

Applicants must be willing to complete aptitude test during their interview and be able to pass a drug screen.

Wages start at $23/hour based on knowledge and experience.

How to Apply

Applicants may apply in person Monday through Friday from 7:00 AM to 4:00 PM or click the link below to apply online.

Apply Now »

Roll Pack Baler

Rensselaer, Indiana 47978

Available Shifts

Must be available for night shift (6:00 PM to 6:00 AM)

Description

The Roll Pack Baler packages comfort core units by operating a roll pack baler and moves product to designated areas.  We are looking for an individual who can operate machinery and a forklift.  Must be able to pass a company given forklift test and drug screen.

Wages start at $19.25/hour, plus $1.00/hour night shift premium.

We offer benefits upon completion of a successful introductory period, including competitive medical, dental, vision, disability, life, prescription, pension, 401k, discount stock plan, holiday, and paid vacation.

Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer

How to Apply

Applicants may apply Monday through Friday from 8 a.m. to 3 p.m. at 1132 N. Cullen St., Rensselaer, IN 47978, or click the link below to send us a message.

Contact Us »